Answers
Frequently asked
If something is not covered here, client care will answer within one working day.
When do products go on sale?+
Our first collection is being finished by hand. Join the letter and you will be notified the morning pieces are released.
How do your sizes run?+
Garments are cut generously and true to European sizing. Each product page carries full measurements once released.
Do you offer repairs?+
Yes. Every Bellocio garment carries lifetime repairs, handled by the atelier that made it. Shipping both ways is on us.
Where do you ship?+
Worldwide, insured and tracked. Duties are calculated at checkout so nothing is owed on delivery.
How is my order packaged?+
Everything is wrapped by hand in unbleached tissue, sealed with a wax mark, and shipped in recycled board.
Can I visit the atelier?+
Private appointments in Milan are available on request — write to care@vela-maison.com.